Copy the Factory Reset zip file to the root of the microSD card. Download the appropriate Factory Reset file to a host computer.ġ. Go to the Zebra Support & Downloads web site, 2. Previous operating system version, re-install that operating system image. A Factory Reset returns the device to the last installed operating system image. The Enterprise Reset package installs and then the Recovery screen appears.ġ5.Press the Enter button to reboot the device.Ī Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears allĭevice settings. Press the Up and Down buttons to navigate to apply from adb.ġ1.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.ġ3.On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.ġ4.Press Enter. NOTE: If device number does not appear, ensure that ADB drivers are installed properly.Ĩ. The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number). On the host computer, open a command prompt window and type: adb devices. The Allow USB debugging? dialog box appears.Ħ. On the device, swipe down from the Status bar to open the Quick Access panel and then touch. To perform an Enterprise Reset using ADB:ġ. The Enterprise Reset occurs and then the device returns to the Recovery screen. Press the Up and Down buttons to navigate to apply from adb.ġ0.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.ġ2.Use the Up and Down buttons to navigate to the Enterprise Reset file.ġ3.Press the Power button. Press the Up and Down buttons to navigate to apply from sdcard.Ĩ. Press and hold the Trigger button until the device vibrates. Press and hold the Power button until the menu appears.ĥ. Disconnect the device from the host computer.Ģ. ![]() See USB Communication for more information.
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